Terms of Business

1. Validity

1. All deliveries and services are solely based in the following sale and deliviery conditions. Apart from these conditions, especially purchaser conditions are only valid on written confirmation.

2. Contract

I. Specifications and descriptions in catalogue sketches, pictures may vary as far as these are not exactly specified. This applies especially to hand-made goods. Products may, therefore, vary from their general specifications to tolerable atents and are to be considered valid.

II. Goods are subject to prior sale. We are entiteled to accept and confirm orders written in a period of 4 weeks. All orders (for eg. Internet-orders) are binding. Bills after delivering are to be treated as written confirmations. In case Bema is not able to comply with the orders due to acceptable/understand able reasons, the purchaser can place a new order or withdraw from the contract.

3. Prices

Prices do not include postage and handeling. All parcels will be send appropriately. Parcelling will be standard unless special parceling (for eg. oversees-mail) is required, in which case, all extra charges will be made to the purchase. For payment we accept Visa-card, EUROCARD and JCB. Our Prices are in Euro/EUR and USD.

4. Delivery

We are entiteled to partial deliverces. In case the purchaser does not accept the delivery on time or does not abide by contract regulations we are entiteled to recover the damages including additional expenses connected with the delay. For loss or destruction of the goods returned, is the purchaser to be held responsible from the day of delivery acceptance. Times and charges in EURO for delivery, postage and handeling (Canada and United States): weight/kilo german post premium (7 days) german post economy (12-15 days) UPS (2-3 days) standard
little parcel from 16,00

1 kg 49,00 40,00 130,00
2 kg 60,00 44,00 154,00
3 kg 71,00 48,00 176,00
4 kg 82,00 52,00 194,00

For handeling we are able to charge EURO 6,5o extra.

5. Guaranty

5. Guaranty In case of defected goods including missing pieces that were assured, we are obligated for necessary corrections or new delivery.

6. Place of Performance, Legal Domicile, Legal Regulations

Place of performance for deliveries and payments as well as legal domicile is Chemnitz/Germany.

7. Further Agreements

In case that any of these business regulations are or become wholly or partially ineffective, the validity of the remaining conditions will not be affected.

I. Internet orders will be treated as Fax-Orders. The purchaser will automatically receive a corresponding confirmation. Ordered goods are to be paid upon receipt.
Prices are subject to change.
In case that deliveries cannot be realized because of the reasons
-Refusal to accept
-purchaser is unable to be located
-or cancellation of order,
10% of the price of goods delivered will be carged.

The order is unrevocable after it has been confirmed, unless cancellation or the changing of the order the has been made written 5 working days.
Please consider that the goods are made to order. High costs are therefore involved in case of

9. CC payment

For cc paying, we use paypal. Please look for more information:


Your notice to us:

EDV - Service Küchler
Frankenberger Straße 129
D-09131 Chemnitz
Fax: +49 371 42 07 01

Parts of the pictures is protected by

Verband Erzgebirgischer
Kunsthandwerker und Spielzeughersteller e.V

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